It is November 2023. I just re-started my YouTube channel and set out on a mission to create a simple product we can learn from.
It’s a screen sharing tool where employees can record short video demos and upload it to our own server.
In order to start the project we need wireframes. So, I hired 4 UX people from a known platform. I gave them all the same fix price and the same task.
When I received the work, I felt like something was off.
Every single one of the four submissions looked too complicated.
Maybe I was wrong?
To be sure, I called up a UX Pro. Katharina Schluck is a professional I have worked with. She knows what a good UX is, and can tell when people go wrong.
The full interview will be released on my channel at one point. For now, I wanted to review what I learned from her in a couple of points.
Let’s get started.
Wireframes are meant to be a skeleton, not the fleshed-out end product. Over-polishing can mislead developers and result in unnecessary features.
Great UX designers respect the limitations of technology. If the feature isn’t supported, it doesn’t make the cut.
Every feature must be intentional. Even a ‘free’ landing page can misdirect focus from the primary objectives.
Naming is an art best left to specialists. Missteps here can degrade the entire UX.
This approach avoids devaluing work and reduces conflict.
Design systems like Material UI provide a reliable foundation. There’s an art to adapting existing elements.
Adding unnecessary features can cloud the learning process.
Instead, they improve upon them, ensuring usability isn’t compromised.
Insert image contrasting original vs. improved designs.
Assumptions are risky. Clarity is king.
This ensures that if issues arise, they’re resolved early on.
The end goal is client satisfaction, not just a shiny portfolio.
Placeholders can be ambiguous. Real content brings clarity to the design.
Every screen and feature must serve a purpose.
They never confuse primary with secondary actions, ensure components are accessible, and maintain interface stability.
It’s not just about what you do—it’s about what you choose not to do. That was the main fallacy of these UX people. I should have chosen just one person to work with. And I should have briefed them better.
That’s for the next days.
At least I now know what I don’t want.
Download the slides here